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virtual assistants
How AI and Machine Learning are Revolutionizing Salesforce
Artificial Intelligence (AI) and Machine Learning (ML) are transforming the way businesses operate, and Salesforce is no exception. With its suite of AI-powered tools and features, Salesforce is helping businesses improve their customer experience, …
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social media marketing
Salesforce Clouds Explained: Sales Cloud vs. Service Cloud vs. Marketing Cloud
Salesforce is a customer relationship management (CRM) software that offers a suite of cloud-based solutions to help businesses manage their customer interactions. Three of the most popular cloud solutions are Sales Cloud, Service Cloud, and Marketi…
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security
Exploring Universal Containers: A Comprehensive Guide to Understanding Salesforce's B2B Business Model
Universal Containers is a fictitious company created by Salesforce for demonstration and training purposes. It is a generic company used to showcase the capabilities of Salesforce's various products, including Sales Cloud, Service Cloud, Marketi…
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