With the Spring '23 release, Salesforce is updating its email sending policies for guest users. This update prevents organizations from sending emails from unverified email addresses in the guest user record. However, organizations that have a verified organization-wide email address will not be affected by this release update. In these organizations, the "sent from" email address defaults to the verified email address of the organization.
It is important to note that this update is only applicable to orgs that have a guest user in Lightning Experience or Salesforce Classic. When Salesforce enforces this update in Spring '23, emails sent from the org using a guest user's unverified email address will no longer be delivered.
To prepare for this update, organizations can review it by navigating to the Release Updates section in Setup and selecting "Restrict Emails Sent from the Guest User". By doing so, organizations can ensure that their guest users' email addresses are verified to prevent any disruptions in email delivery.
The latest release update by Salesforce enforces restrictions on sending emails from an unverified email address associated with the guest user record. It is important to note that orgs with a verified organization-wide email address are not affected by this release update as the "sent from" email address is automatically set to the org's verified email address. This update is scheduled to be enforced with the Spring '23 release.
This update applies to orgs that have a guest user in Lightning Experience or Salesforce Classic. To check the major release upgrade date for your instance, go to Trust Status, search for your instance, and click the maintenance tab.
Once enforced, emails sent from the org using a guest user's unverified email address will not be delivered. To review this update, navigate to the Release Updates section in Setup and select the Restrict Emails Sent from the Guest User option.
By implementing this update, Salesforce ensures that only verified email addresses are used for sending emails, thereby enhancing the security of the system. It is recommended that orgs update their email settings and ensure that only verified email addresses are used to prevent any disruptions in email communication.
In summary, this update aims to improve email security by preventing unverified email addresses associated with guest users from sending emails. It is enforced with the Spring '23 release and organizations can prepare for it by reviewing the update and verifying their guest users' email addresses.
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